Retail Football Ambassador
San Antonio, Texas

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

ROLE RESPONSIBILITIES:

The football ambassador is a technically focused role that is centered around providing a differentiated experience specifically to football enthusiasts of all levels. This individual will pull from personal experiences & knowledge of the game to provide strong product recommendations that align to the athlete’s needs.

• Meets the athlete where they are in their football journey, creating a tailored and unparalleled customer service experience by adapting sales style appropriate

• Leverages on-the-field expertise to provide recommendations that meets the athlete’s needs / goals

• Translates / aligns product technology to the athlete’s needs and preferences, contributing to and enhancing the athlete’s overall game day experience.

• Outfits athletes with appropriate equipment, cleats, apparel, accessories and protection plans to equip them for any occasion - from practice/training to game day.

• On occasion, participates in Football Universities across the nation to test and learn new products and technologies in order to then share knowledge and insights with both teammates and athletes

• Partners with store teammates by regularly utilizing training materials to educate others on new cleats and football-related products

• Maintains merchandise presentation standards and signage of Football Department to Company standards as directed.

• Aligns with Community Marketing Manager for Shop Day Events, football gear pick-up, and in store football registration, etc

• Adheres to established policies & procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.

• Takes an all-hands-on-deck approach to support the team across the stores

• Performs other tasks as assigned by management.

TEAMMATE TRAITS:

Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates:

• Ensures Accountability

• Customer-Focus

• Collaborative

• Instills Trust

• Decision-Quality/Decision-Making Abilities

• Action-Oriented

We also look for our Football Ambassador to:

• Quickly build rapport with football athletes of all experience and skill levels by discussing (i.e., latest technology, NCAA partnerships, NFL partnership, Football Activations, leagues and players, etc.)

• Able to simplify insights when speaking with newer players, yet also builds rapport with seasoned professionals by leveraging their on-the-field experience and league knowledge

• Be actively involved in football-related activities (i.e., refs, coaches, associates with competitive clubs, plays outdoor or indoor leagues, etc.) and / or stays up to date on every aspect of the game

• Be one who leans on expertise of the game to understand and align the athlete’s needs to appropriate products (i.e., shoulder pads/helmets/accessories, standard or elevated cleats, training equipment, etc.)

QUALIFICATIONS:

• 1-3years of Retail or Team Sports experiencepreferred, but not required